Quay House

Quay House, The Riverside Centre
The Quay
Isle of Wight
PO30 2QR


Safe Haven:

Our Safe Haven is a drop in service for people experiencing a mental health crisis. Our team of professionals and volunteers with experience of mental health problems provide advice, support and information.

Our service aims to prevent people needing to visit A&E for help in a mental health crisis.

The Safe Haven is open from 10am–10pm 7 days a week.

Day Service:

Our day service provides practical and emotional support to people to build confidence and self esteem and help with developing links within their community.

The groups provided are to support individuals with the mental ill health, aiming to tackle the barriers preventing them from living fulfilling lives.

Individual and group support is provided, supporting individuals to pursue their goals and work towards their recovery.

Community Based Service:

Our community based service supports people with mental ill health to sustain their housing and tenancies and promotes independent healthy living.

We also provide support around debt management and benefits, assistance around a range of practical issues to do with maintaining good mental health and liaises with other healthcare providers.

Our service can also provide help and support around healthy eating, managing addiction, accessing physical and emotional support options in the community.

How we help

Our Safe Haven is an open and non judgemental drop in service. Our team is on hand to provide you with the support you need with your mental health.

We work with a range of partners including the NHS to provide you with guidance and information on how to manage your mental health and develop coping mechanisms.

Our day service provides practical and emotional support to individuals, build confidence and self esteem and help with developing links within their community.

Who we can help

Our services are available to adults over the age of 18 who live on the Isle of Wight.

Our values

Our approach is underpinned five key principles of mental health support:

  • Open dialogue – transparency, words to words, tolerating uncertainty and healing
  • Person centred – unconditional positive regard and empathy
  • Action psychology – do and reflect, practical action to improve the situation
  • Community self help solutions – creating opportunities